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These terms set out the rules that apply when you use ac800 — your account, your transactions and how we handle the service on both sides. Access and eligibility depend on your local law and the regions where ac800 operates; please review these terms carefully before using the platform.
By opening or continuing to use an ac800 account, you confirm that you have read and accepted these terms in full. They apply to every part of the service — account registration, wallet activity, deposits and withdrawals made through Nagad or Bank Transfer, game access and any communication between you and our support team. We may update these terms from time to time. When that happens, the revised version takes effect once it is published on this page. Continued use of your account after a revision means you accept the updated terms. If you do not agree with any change, you should stop using the service and contact support to discuss your account options. We handle personal data collected during registration and transactions according to our privacy policy, which is a separate document referenced from your account settings. Eligibility to use ac800 depends on your local law and the eligible regions we serve. We do not accept registrations from jurisdictions where the service is restricted. If you are unsure whether access is permitted in your location, you should seek local legal advice before continuing. Transaction records linked to Nagad and Bank Transfer activity are visible inside your signed-in account area.
These terms cover the core areas of account use on ac800. Understanding the boundaries helps you know where our obligations end and where third-party rules begin.
All login activity, account registration, password management and session behaviour on ac800 fall fully under these terms. You are responsible for keeping your login credentials secure and for any activity that takes place under your account.
Deposits and withdrawals processed through Nagad and Bank Transfer are governed by these terms alongside the individual policies of those payment providers. ac800 handles the platform side; the payment provider handles its own transfer conditions separately.
Game content, promotional material and account communications published on ac800 are covered by these terms. We aim to keep content accurate, but availability of specific titles or features may change without advance notice.
External websites, payment gateways or services linked from ac800 operate under their own terms. We do not control third-party policies and are not responsible for any content, data handling or conditions they apply to you independently.
These terms are not one-directional. You have concrete steps available to you at any point. Your signed-in account area holds a full record of transactions — deposits and withdrawals made via Nagad or Bank Transfer are listed there with dates and amounts as they were processed. If any detail on your account looks incorrect — your name, contact information or payment record — you can raise a correction request directly through our support channel. We do not require you to submit a form to a third party for account-level corrections; the process starts with us. If you have a question about how a specific term applies to your situation, you can send it to our support team and receive a written response. Requests to close your account are also handled through support. We aim to acknowledge account closure requests promptly; the exact timeline depends on any pending transaction activity at the time of the request. Nothing in these terms removes rights you hold under applicable local law.
Open your signed-in account area to see your full transaction history, including every Nagad and Bank Transfer deposit or withdrawal processed on your account.
Contact our support team to flag any error in your registered name, contact details or payment information. We handle corrections directly without routing you to a third-party form.
Send any question about how these terms apply to your specific account situation through our published support route. You will receive a written response you can keep for your records.
If you want to close your account, contact support with the request. We process closure after any pending transactions on your account are resolved, in line with our standard account procedure.
If any part of these terms raises a question you cannot resolve from this page alone, our support team is the right place to start. We handle policy queries, account disputes and correction requests through the channels below — use the one that suits how you prefer to communicate.
Open the chat widget from any page on ac800 to reach the support team directly. Use this route for quick questions about how a specific term applies to your account or transaction.
Send a written query to our support email address for policy questions that need a documented response. This is also the right route for formal correction requests or account closure instructions.
Your signed-in account area includes a help section where you can review submitted requests and track the status of any open query related to these terms or your transaction history.
We keep our approach to policy management straightforward. These four areas describe how we operate on the things that matter most to your account.
We collect only the information needed to operate your account — registration details, transaction records and communication history. That data is used for account management and is not sold to third parties. Our full privacy policy is linked from your account settings page.
Your account is protected by the credentials you set at registration. You are responsible for keeping your password secure. If you suspect unauthorised access, contact support immediately using live chat or email so we can act on your account without delay.
Transaction records and account data are retained for the period required by applicable rules in the regions where we operate. When an account is closed, we retain only the data we are obligated to keep; the rest is removed in line with our internal retention schedule.
To request a correction to personal data we hold, or to ask how your data is being used, contact our support team by email with your account details. We will respond in writing with a clear answer or a confirmation that the correction has been applied.
These are the questions we hear most often about how these terms work. If your question is not covered here, contact our support team through live chat or email.
Revised terms take effect as soon as they are published on this page. We do not send individual notifications for every update, so we recommend checking this page if you have been away from your account for a period of time.
Yes. Transactions processed through Nagad and Bank Transfer on your ac800 account are covered by these terms on the platform side. Each payment provider also has its own separate transfer conditions that apply independently of ours.
Start by checking the transaction history in your signed-in account area. If the record still looks incorrect after reviewing it, contact support by live chat or email with the transaction date and amount. We will investigate and respond in writing.
Access depends on your local law and the eligible regions where ac800 operates. If you are unsure whether the service is available where you are located, we recommend seeking local legal advice before using your account.
Send a closure request to our support team through email or live chat. We process the request once any pending transactions on your account are resolved. You will receive written confirmation when the closure is complete.
We hold your registration details, transaction records and any communication history related to your account. The full details of how we collect, use and retain that data are set out in our privacy policy, linked from your account settings page.