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Your ac800 account page is where deposits and withdrawals happen — via Nagad or Bank Transfer, depending on what your account shows as active for your region. Open the cashier section after logging in to see the routes and limits configured for your account.
Funding your account starts inside the cashier section — not on the home screen. Once you log in, the deposit counter shows the payment routes that are active for your account. We support Nagad and Bank Transfer as verified deposit rails for Bangladesh accounts. Pick the method that matches your wallet, enter the amount shown within the field range, and follow the confirmation steps on screen. Your balance updates when the transaction clears through the selected channel.
Go to your account area and select the deposit section. The active payment routes appear automatically based on your account configuration.
Choose the method that matches your wallet or bank. Only the routes active for your account region will be shown — do not attempt a route that is not listed.
Type the amount within the field limits shown on screen, review the details, and submit. Follow any on-screen steps to complete the transfer from your wallet or bank.
Once the transaction clears, your balance updates in the account area. Keep the reference number from your Nagad or bank record until the balance is confirmed.
Withdrawals are handled through the same account area as deposits. After you log in, open the withdrawal section and select the payout method — Nagad or Bank Transfer — that is linked and verified on your account. The withdrawal form will display the fields and limits that apply to your current account status. Enter the amount, confirm the destination details match your registered wallet or bank account, and submit the request.
Log in and navigate to the account cashier. Select the withdrawal tab to see the payout options available on your account.
Pick Nagad or Bank Transfer. The method must match the wallet or account registered and verified under your profile.
Fill in the amount within the limits shown on the form. Confirm the destination account number matches your registered details before submitting.
Note the reference number shown on the confirmation screen. Use it when matching against your Nagad or bank statement.
When your account page asks you to complete verification steps, follow only the fields and instructions shown in your own account area — these vary by account status and region. We do not publish a fixed document list because the fields your account displays depend on the configuration applied at registration and may differ from another account.
Log in and go to the account settings or profile area. If verification is required, the section will appear with the fields your account needs completed.
Complete each field as labelled. We do not require a fixed document set across all accounts — your account shows only what applies to your profile.
If the form asks for a document, use the upload option inside the account area. Do not send files through external channels or messaging apps.
After submitting, the verification status in your account area updates when the review is complete. Contact support if the status does not change within a reasonable time.
The payment routes available on your account are limited to the verified rails we have configured for Bangladesh accounts. Nagad and Bank Transfer are the two confirmed channels. Your account cashier will show only the methods active for your region and account type — do not attempt a payment method that does not appear in your cashier view, as it will not be processed. If you use Nagad, the deposit or withdrawal flows through the Nagad wallet network using the number registered on your account.
Deposit and withdraw via your Nagad mobile wallet. The wallet number must match the one registered on your ac800 account.
Route funds directly through your bank account. Enter or confirm the registered bank details in the cashier before submitting a transfer request.
Every deposit or withdrawal creates a reference in two places: your Nagad or bank record, and your ac800 account transaction history. When the amounts and references match across both, the transaction is settled. If they do not match — for example, the wallet shows a completed transfer but the account balance has not updated — the reference number is the key piece of evidence. Keep both records until your account balance reflects the transaction correctly.
Every transaction generates a reference ID visible in both your Nagad or bank app and your ac800 account history. Note it at the time of the transaction, not after a problem occurs.
The account history uses status labels such as pending, processing or completed. A pending status means the transaction has not fully cleared yet — do not resubmit before checking the label.
Open the history or statement section inside your account area. Filter by date or method to locate a specific transaction quickly when you need to cross-reference.
Save a screenshot or note of the Nagad confirmation or bank transfer receipt alongside the ac800 reference. This is the evidence you will need if you contact support about a delayed or missing transaction.
Account security on ac800 starts with what you can verify yourself: the domain, your login credentials and the payment details registered to your profile. We do not ask for your password or wallet PIN through any message or chat — only the fields inside your logged-in account area are authorised inputs. If you receive a message claiming to be from ac800 and asking for account credentials or wallet details outside the account area, do not respond.
Always verify you are on ac800 before entering your login or any payment detail. Bookmark the correct address. Phishing pages often use similar-looking domains — check the URL bar before you type anything.
Your Nagad wallet number and bank account details must match the information registered on your ac800 profile. A mismatch between the sending account and your registered details can prevent a transaction from being applied to your balance.
Only transfer from a wallet or bank account that belongs to you and is registered under your ac800 account. Third-party transfers are not supported and may be reversed during account review.
If a transaction is delayed or your account shows an unexpected status, use the support contact published inside the account area. Do not share account or payment details with anyone outside that official channel.
The questions below cover what comes up most often around deposits, withdrawals, account verification and transaction records on ac800. If your situation is not covered here, the support route inside your account area is the place to raise it directly.
Nagad and Bank Transfer are the verified deposit channels on ac800 for Bangladesh accounts. Your cashier page will show only the routes active for your account — use what appears there, not what you've seen elsewhere.
The minimum deposit amount is shown in the cashier field when you select your payment method. We do not publish a fixed figure here because it can vary by payment route and account type — check the field limit when you open the cashier.
Keep the Nagad reference number and the transfer timestamp. Open the transaction history in your ac800 account and check the status label. If it still shows pending after a reasonable period, contact support using the route inside your account page — share the reference number when you do.
Withdrawals must go to the wallet or bank account registered under your ac800 profile. If your registered details have changed, update them through your account settings and confirm the change is reflected before submitting a withdrawal request.
Verification steps appear when your account status requires them — usually because of a change in account activity or a threshold reached in the account settings. Follow the fields shown in your account area and contact support if any step is unclear.
Log in and open the account area, then navigate to the history or statement section. Each transaction shows the method, amount, date and current status. Filter by date range to locate a specific entry when cross-checking against your Nagad or bank record.